"Some people question whether they'll be able to reach [the goal]. I think its' reachable; everyone is working diligently to find creative ways to do it."

"The IRS is making excellent progress. There are a lot of challenges and ETAAC is a multiple-effort campaign [consisting] of advertising, awareness [and] education [aimed at reducing]... barriers such as extra paperwork for the tax practitioner. Some tax practitioners don't see enought benefit to implement it because... [they are preparing more complex returns for people with] upper-end or higher incomes. What I would like to see is that all tax practitioners are on the same playing field. We are very supportive of e-filing and we encourage our clients to do it."